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Dioceses

Staff as Parish Planning and Leadership Team

November 3, 2021

Parishes need to be organized to function on a daily or operational level. How are phone calls, emails, and office visits processed? Who handles the responsibilities for the various parish administrative and ministerial tasks? How are ministerial activities scheduled and coordinated throughout the year? Most parishes today, in addition to the pastor, have staff members who have been hired to assist with the ministerial responsibilities. All are hired for their skills, including some who may have extensive academic and professional training and experience. Those staff members who are responsible for specific areas of ministry make up the pastoral staff because they assist the pastor with responsibility for these important areas of mission. Other paid staff are often referred to as support, maintenance, or administrative staff because they provide direct assistance to pastoral staff members. These people make the parish operate effectively and efficiently on a daily basis.

Staff positions should correspond to the areas of the Church’s mission. For additional reference, look to Avery Cardinal Dulles’ Models of the Church. These are the areas of mission:

  • Worship and Prayer
  • Faith Formation and Evangelization
  • Outreach to Those in Need
  • Community Building and Communication
  • Finance and Facility Administration

Dioceses and parishes use various titles and job descriptions for positions but all parish staff falls under these five areas. Not every parish provides staffing in each area.

Who is ultimately responsible for all the operations of the parish? Canon Law and common sense tell us it is the pastor. Effective pastors realized some time ago that serving a parish cannot be done alone especially if the membership is large. The question about leading a parish and planning for its operation as well as future comes down to “who has influence on the pastor?”

Decades ago, many church-goers would have suggested that the most influential person in the parish was the housekeeper. The housekeeper spent more time with the pastor than anyone and often interacted with more parishioners than the pastor himself. Housekeepers were adept at telling the pastor, “this is what the parishioners are thinking.” Every aspect of parish planning has a group of people who should be the “influencers.” Housekeepers have influence in household matters.

The influencers in daily and operational planning are the parish pastoral staff. There are voices in the church who suggest that pastors should choose a “leadership team” from people he deems to be leaders in the parish. Embrace the resources but not the concept. There are other ways for parishioners to become influencers through councils and committees or ministry teams. The most effective leadership team for a parish is a good pastoral staff. These are the professionals in ministry who often have experience working in other parish settings. They are the ones who should have the pastor’s ear when it comes to establishing daily and operational practices. Staffs should do all the things which leadership teams are asked to do but staffs are present on a daily basis. Staffs not only provide daily support and counsel, but are much better suited to assist the pastor with crisis or emergency situations.

What happens if a parish has no staff members? The easy answer is “very little.” Without a staff, a parish will struggle to adequately provide for a full range of ministries let alone offer them in a quality way. Parishes without staff should take the initiative to join with other parishes to share staff positions and ministries.

What happens if the staff has ten or more members? If a parish staff is going to be most helpful to a pastor, it needs to remain in the five-to-seven-member size. Ministries should be organized into departments or areas of ministries. The departments should have pastor’s staff level “leads” or directors who meet with him regularly and then also meet with those in their ministry areas. The areas of ministry should also include support staff or administrative assistants. There can be quarterly meetings of all the staff with the pastor which includes prayer and socializing.

Good organization in a parish allows for parishioners to have influence on parish ministries and the future direction of the parish through councils, committees, and ministry teams. The staff does not “run” the parish; they lead it in collaboration with the pastor. That is why councils and committees or ministry teams are not responsible for hiring or evaluating staff members. The staff is the pastor’s staff. The pastor undoubtedly wants parish assistance in the hiring and interview process but the final decision on hires rests with the pastor.

Next time, we will explore the role of the pastoral council and how that body can become more effective in leading your parish and planning for the future.

One Year Reflection

October 15, 2021

“Live and do everything in such a way so that if you look back in time, you shouldn’t say that if I had a time machine, I would’ve done it better.” – Immanuel Mohan

As I reflect on the past year, and more specifically, celebrating one year as Managing Director at Meitler, I am filled with a deep sense of gratitude and excitement for what is to come. To say things have changed since September of 2020 would be an understatement. I stepped into this role when our company had been most affected by the pandemic. To some, this would not be the ideal time to step into a leadership position. To me, I saw it as a great opportunity, albeit challenging. The thought of long-range planning was not at the forefront of people’s minds as we all tried to navigate and understand one day at a time. Our company had to be very intentional and remain focused on steering through the crisis. This led to an increase in our marketing efforts, making sure everyone knew we were still around and ready to step in and help. We also had to think differently about the types of services we offer and how we partner with dioceses, parishes, and schools.

Considering the monumental challenges we faced in the past 12 months, I am enormously grateful for where we are today. I appreciate my team within Meitler as well as my partners within Collegium. I’ve valued the conversations, ideas, brainstorming, guidance, and trust of everyone on my team when the path forward was most uncertain. Most importantly, I am so grateful to the entire Meitler team for their support of each other and our clients throughout this intense period. They delivered on important strategic goals, while learning new skills and facing tremendous uncertainty. I am impressed by, and proud of, their grit, creativity, and care, all of which helped pull Meitler through the worst of the pandemic.

The already existing partnerships within Collegium were brought to a new level when Meitler and Ruotolo Associates formed a strategic alliance. Early on we experienced many benefits of forming this strategic alliance, especially for our clients who gain so much from the almost 90 years of combined expertise and service. I am excited as we explore even more opportunities together.

In reflecting on the past year and celebrating our 50th anniversary as a company, I am filled with hope. We continue to uphold the core values and mission that have gotten us to where we are today. We continue to reflect on our current services and find ways to enhance and improve. We have a team that is extremely committed to the Catholic faith and serving others in the best ways we know how. I am beyond blessed for those that surround me, support me, challenge me, guide me, and most importantly, put their trust in me. I will continue to commit myself to furthering the mission of the Catholic Church and cannot wait to see what the next 50 years has in store for us.

The Four Essential Types of Parish Planning

October 6, 2021

There is a saying about parish planning which has become quite popular: “parishes that fail to plan, plan to fail.” The saying is mostly directed to long-range planning but there are other essential types of parish planning which may qualify as well.

The four essential types of parish planning are:

  • Operational or daily
  • Tactical or short range/annual
  • Strategic or long-term
  • Contingency or emergency

All of these are essential types of planning for effective parish ministry. How is or how should the parish be organized to effectively plan?

Operational or daily planning is the realm of the parish staff. All things related to the daily operation of the parish are identified and managed by this type of planning. Such activities as office hours, communication and information systems, building usage, record keeping, and management of parish revenues and expenses all fall under this area. Ministerial activity and schedules for Masses and other sacraments all fall under this area. Most parishes are quite good at this type of planning and, depending on the size of the staff, are able to provide many opportunities for personal and community enrichment and growth.

Tactical or short range/annual planning is the responsibility of staff members in collaboration with ministry teams or committees. With this type of planning, program schedules, room reservations and ministerial personnel are developed and put in place. Parishes are usually quite effective at annual planning. If parishes rely too heavily on tactical planning, they end up running programs for fewer people because they expect the parish to remain as it has in the past. A simple reality about parishes is overlooked: parishes change. How effectively parishes are able to manage change is the difference between communities which continually find new ways to grow and those parishes which always refer to their “golden days.”

Strategic or long-term planning, according to Canon Law, is the focus of the parish pastoral council. This consultative body, in collaboration with the pastor, must be the group with an eye on the future of the parish. Few councils do this effectively. Parishes are most successful at long-term planning when they are in a construction phase. Without something to build or renovate, parishes struggle to make significant change with ministerial activity which is so focused on daily and annual activity. Hence, parishes continue to function in similar ways hoping that the results will be better next year.

Contingency or emergency planning falls under the umbrella of the parish staff. Most parishes were commendable for their responses to the COVID pandemic. Parishes should have plans in case of fire, severe weather, securing facilities, personal scandals, and options in the event a priest or staff members is not available for a scheduled liturgical celebration or ministerial event. Dioceses or insurance companies often provide guidelines but the staff and other leaders should develop their own plans and review them periodically.

The next series of blogs will focus in greater detail on each type of planning and how the respective planners can be organized to effectively plan for today, tomorrow and the future. Effective planning will not only keep your parish from failing but help it to thrive.

Reminiscing with Neal Meitler

September 24, 2021

The Meitler origin story is not what you’d expect of a company marking its 50th year. Listen to the story in Neal’s own words. Do you have a favorite Meitler memory? We’d love to hear it.

Play Video

Successful Data-Based Enrollment Management in the Diocese of Richmond

September 14, 2021

Everyone who has worked with Meitler knows we don’t like to guess. We rely on the quantitative and qualitative data that forms the foundation for all planning. We recently partnered with one of our long-time friends, the Diocese of Richmond, in updating their comprehensive data report. We are delighted to see the great success they are achieving in enrollment management using a data-based approach.

We are truly impressed with the focus and the initiatives that the leadership in the Office of Catholic Schools employ in working with each school’s enrollment plan. They have developed a process and a series of metrics to guide and measure success with each school throughout its marketing, recruitment, admissions and retention pathway each year.

Members of the office meet with each school to provide support for admissions and enrollment management (marketing, whole school engagement, retention strategies, etc.). An annual meeting is held in the fall with all principals, and their enrollment and marketing teams to review current enrollment numbers in light of the school’s enrollment goals, provide assistance in developing action steps to achieve those established goals, and share professional development on trending strategies and create enrollment and marketing plans for the upcoming year. A full-on focus on retention plans plays a significant part in the overall approach to growth, which is making a great impact overall. Their process is a brilliant marriage of support and accountability that is producing results.

For the 2021-22 school year, overall enrollment among the twenty-three diocesan schools grew by 10% or 683 students. A total of 5,490 students (90%) returned from last year, the best average retention rate in 9 years for them. Growth since the last school year is 10%, it is “the first time seeing growth in over 17 years,” per the Office of Catholic Schools. Individual school increases for 2021-22 ranged from 1% to 35%, with the top five schools showing percentages from 19% to 35%. While leadership says that growth occurred at all grade levels, “the early childhood programs and K-2 saw the most growth” and “believe that it is a combination of last year’s success and continued uncertainty with Covid.” However, their diligence in establishing metrics and measuring enrollment growth on a very regular basis are significant factors in ensuring their success.

They say you can’t argue with the numbers and you can’t argue with the success of building enrollment around effective use of data and metrics. We congratulate the Office of Catholic Schools staff in the Diocese of Richmond for their focused research, effective use of the data, and the resulting success with their schools. You gladden our hearts and we wish you and each of your schools continuing success.

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